HOW MUCH IS THE SHIPPING?
The shipping fee depends on the size-weight of the items and the country of destination. The final shipping price will be updated in the checkout once you’ve added your shipping address. The fine art prints shipping service is end-to-end carbon neutral.
HOW ARE THE ARTWORKS PACKAGED?
Artworks are packaged with the greatest care and checked by professionals.
Fine art prints packaging is as environmental friendly as possible. The packaging used in your orders is either recyclable or biodegradable. This includes stickers, tape as well as the frame edge protectors used.
WHEN WILL I RECEIVE MY ORDER?
The time to dispatch is 2-5 working days. Note these are average times and actual times may vary. Delivery times apply once your print is dispatched.
These are the stated delivery timings.
- Italy 2-5 working days
- UK 2-3 working days
- Germany 2-3 working days
- France 2-5 working days
- Netherlands 2-3 working days
- Spain 2-4 working days
- Australia 5-10 working days
- USA & Canada 5-10 working days
We ship your orders worldwide within 20 business days.
Please contact firstname.lastname@example.org for delivery timings concerning bespoke items.
Sometimes it is the artists who send the work directly to the customer. This may take 2-3 days longer to process the order and ship it. This is always specified in the artwork description.
WHICH COUNTRIES DOES IRYT SHIP TO?
We ship your orders worldwide.
DO I HAVE TO PAY CUSTOMS FEES?
If you order is delivered within the EER territory countries (European Entrepreneurial Region) you do not need to pay custom fees.
For orders outside of the EER territory please note all international orders are not duty paid and may incur additional charges once the parcel reaches its destination country.
Orders outside the EU orders shipped on a Delivery Duty Unpaid (DDU) basis, meaning that all taxes and duties are excluded in the final price. Your order may therefore be subject to local taxes and import duties, which are levied by your local customs authority or the shipping carrier. We are unable to calculate the exact amount in duties and taxes your order might incur, as these charges are imposed directly by the destination country customs and postal code. Iryt does not cover any such taxes, duties or related charges. Taxes and duties incurred on refused or unclaimed packages are not covered by Iryt.
I HAVE A PROBLEM WITH MY ORDER
We are ready to help. Email your questions to email@example.com and we will advise and help you further.
HOW TO RETURN AN ORDER?
Orders can be returned (if applicable) within 14 days of receipt. Check Returns and Refunds policy for more information.
WHAT IS A LIMITED EDITION?
All iryt studio fine art prints are released in a limited edition series including artist proofs. This choice guarantees the exclusivity of every single print.
We issue a certificate of authenticity for every artwork purchased on our platform.
WHAT DO I DO IF MY ORDER IS DAMAGED?
Be sure to check the goods for any damage when you receive the delivery.
In case of visible external shipping damage please ask the driver to note the damage. If you discover damages after opening the package, please ensure iryt studio is notified within 1-3 days of delivery.
Send us clear pictures of the damage of the packaging along with the order number to firstname.lastname@example.org
DOES IRYT DELIVER FRAMES?
We offer our collectors the choice to purchase works with a bespoke frame. If you require a specific frame or need an estimate of the processing time feel free to email us at email@example.com
Standard frames - Limited edition prints
Some prints in a specific format are available pre-framed in black, white and oak. The prints are mounted with a white window and glass mount. The frame has a back panel with hangers in vertical and horizontal format.